Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 5, 2021 at 11:29 am #54937
    Michael
    Spectator

    Each time I restart SketchUp, the Cabwriter toolbar is missing. Thoughts?

    September 5, 2021 at 11:41 am #54939
    chiefwoodworker
    Spectator

    Hi Michael,

    Are you on a PC or a Mac? Have you saved your file with the toolbar open and closed the SketchUp application once with it open?

    Joe….

    September 5, 2021 at 6:23 pm #54942
    Michael
    Spectator

    Hi Joe.

    I’m on a PC. I have saved the file with the toolbar open. It seems to only happen when SketchUp crashes. If I close and open normally, the toolbar is there and unaffected.

    September 6, 2021 at 11:31 am #54969
    chiefwoodworker
    Spectator

    Ahhhh! Depending on the reason for SketchUp crashing, you may be losing a file called PrivatePreferences.jason which is sort of like the Windows Registry. It holds all the information about your SketchUp setup. How frequently does SketchUp crash and do you have an indication of why, or what you are doing when it happens?

    Joe….

    September 7, 2021 at 1:10 pm #54993
    Michael
    Spectator

    SketchUp crashes at least once an hour. I haven’t been able to pinpoint the exact activity that causes.

    However, the toolbar hasn’t been disappearing so I think that issue rectified itself.

    September 7, 2021 at 1:48 pm #54997
    chiefwoodworker
    Spectator

    Hmmm! SketchUp shouldn’t be crashing at all, let alone once an hour. When it crashes do you get the bug splat? It would be great if you could begin to recognize a pattern of crashes. Unfortunately, the bug splat doesn’t leave any clues for the user to interpret.

    Joe….

    September 7, 2021 at 1:52 pm #54998
    cabwriter
    Spectator

    Hi Michael,

    Do you have other plugins running besides SketchUp? If so, could you disable them and see if that helps? Also, I know this might be harder to check, but it would be interesting to know if SketchUp crashes at the same rate if CabWriter is disabled also.

    Thanks,
    Greg

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