[jwar]

Greetings,
I just updated my Sketchup pro 2022 to Sketchup Pro2024 and I tired to reinstall the license for Cabriter 7.0.3 and Cabwriter will not activate the license that I have. Do I need to remove my current device under my acount tab ? I updated Sketch up as I watched the video for whats new in Cabwriter 8 and liked the changes and was hoping to install that today but now I am stuck with getting my license to work with Cabwriter 7.0.3 so that I can update to 8.0 Thank you in advance for any assistance.

Note: I have tried multiple times following the in Sketchup , Extensions/Cabwriter/Activate License / typed in my email and then my license key to no avail.

[chiefwoodworker]

Hi Jack,

We are experiencing an issue on our server that is not permitting user to activate a license. We are working on it and hope to have a solution soon. In the meantime, if you call me on 413-961-9115 we can set up a Zoom meeting and I can get you going with a 30-day trial on CabWriter 8.

Joe…..

[jwar]

Joe,
Thank you for responding. I will give you a call on Monday to set up a time for Zoom meeeting if that is okay with you?

• This reply was modified 1 year, 2 months ago by jwar.

[jwar]

Greetings Joe,

Can I contact you on the 18th of December to resolve my upgrade and license key issue to setup a Zoom Time to meet? Thank You Jack.

[cabwriter]

Hi Jack,

Can you describe what is happening with the upgrade and license key? I might be able to fix it for you without a zoom…

Thanks,
Greg

[chiefwoodworker]

Hi Jack,
Greg can help you better than I can with licensing issues. Respond to his post.
Joe….

[jwar]

How do I contact Greg?

[jwar]

I upgraded my Sketchup to 2024 Pro on Sketchup start up as I was being prompted to upgrade Sketchup. Then I used the link to Cabwriter page inside the extension as version 7 was still installed in Sketchup. This took me to the download page on the Cabwriter website. I installed Cabwriter 8. I was then asked to add lic key and email and the response back was that I did not have a valid lic key. I then went to Cabwriter and checked my downloads and license and there is not a key for the Version 8.

Do I need to reinstall Cabwriter 7 ?

[jwar]

Currently when I open Sketchup I get a prompt to activate a 30 day trial license for Cabwriter. Will reinstalling CW 7 remove CW 8? or do I need to remove CW 8 then reinstall CW 7 ?

[chiefwoodworker]

Hi Jack,

When you get the prompt to activate the 30-day license click the Yes button. Then you will be operating on a 30-day license for CW 8. I will be out of the office tomorrow morning. But if you are still having problems call me at 413-961-9115.

Joe….

[cabwriter]

Hi Jack,

Also, if you are up to date with your support contract, you can go to this link on the website, while you’re logged in:

Upgrade Software

And get a free upgrade to CabWriter 8 which will give you a license key that you can use to activate the software and not have to deal with the free trial. Just follow the instructions on that page.

Thanks,
Greg

[jwar]

Greg and Joe,
Thank you after uninstalling Cabwriter 8.0 and installing 8.0.1 Cabwriter and using the link provided I was able to get Cabwriter to active. Thank you gentlemen for the assist in getting me back to designing my cabinets for my personal home. I do have a question about the Closet module and will direct that to the correct forum page. Again Thank You. Jack

[Author]

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