Viewing 3 posts - 1 through 3 (of 3 total)
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  • August 3, 2022 at 4:11 pm #63818
    Gary Newton
    Spectator

    Hello,

    I used my one-time coupon code to purchase/access the SketchUp course you have available. I got the email confirming it, but have no idea how to access the course itself. There was no link in the confirmation email and when I go to the page, it still shows the padlock and I don’t have access to the course. Is there another way to access the course?

    Thank you,
    Gary

    August 4, 2022 at 7:12 pm #63830
    cabwriter
    Spectator

    Hi Gary,

    For some reason, the order showed as cancelled. I just changed it to Completed, so you should be able to get into it now. Can you give it a try again and see if it works?

    Thanks,
    Greg

    August 7, 2022 at 9:00 am #63847
    Gary Newton
    Spectator

    Greg,

    Thank you for your help. I am not sure why it would have showed as cancelled, but i did check and it is working now. Thank you again for your help – it is appreciated!

    Gary

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